Happy New Year 2025

Tag: exposes

Huge data leak exposes 14 million customer shipping records

‘CyberGuy’: Protect your data

Kurt Knutsson joins “FOX & Friends” to discuss how your smart home cameras could be spying on you and how to combat phone addiction.

No industry is safe from data breaches. Over the past few months alone, we’ve seen security incidents hit almost every sector, including healthcare, finance and tech. Now, the shipping industry has joined the list, with a major global shipper that works with Amazon, eBay and Shopify exposing 14 million records.

To make things worse, the open instance was found in December during the peak of international shipping when people are sending and receiving gifts all over the world. Researchers traced it back to an unprotected AWS bucket owned by Hipshipper.

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Amazon boxes with labels on top. (Kurt “CyberGuy” Knutsson)

What you need to know

Hipshipper, a shipping platform used by sellers on eBay, Shopify and Amazon, accidentally exposed millions of shipping labels with personal customer information. Researchers at Cybernews found the exposed data in December 2024, but it wasn’t fixed until January, meaning it was open for at least a month. Hipshipper helps people ship packages to over 150 countries, offering tracking, free insurance and easy returns. The exposed shipping labels are important because they detail what’s inside the packages and where they’re supposed to go.

However, an unprotected AWS bucket held over 14.3 million records, mainly shipping labels and customs forms. Researchers from Cybernews said, “Cybercriminals can use leaked data to carry out scams and phishing attacks. For example, criminals might pretend to be trusted businesses and send fake messages using specific order details to trick people into sharing personal or financial information.”

Employees at a shipping facility. (Kurt “CyberGuy” Knutsson)

THE HIDDEN COSTS OF FREE APPS: YOUR PERSONAL INFORMATION

What data was leaked?

Researchers believe the exposed bucket contained sensitive information about buyers, including their full names, home addresses, phone numbers and order details such as mailing dates and parcel information. While there’s no direct evidence that cybercriminals accessed the exposed data, millions of malicious actors use automated bots to search the internet for similar leaks, hoping to find data they can use for harmful purposes.

These criminals could exploit the leaked information to launch scams and phishing attacks. For instance, they might pretend to be trusted companies and send fake messages that use specific order details to pressure people into urgently verifying personal or financial information. Unfortunately, retail companies are a prime target for hackers, and relying on large, well-known firms doesn’t always protect your information. Recent breaches involving companies like Grubhub, Mizuno and Hot Topic show that even big-name retailers can suffer significant security lapses.

Illustration of a hacker at work. (Kurt “CyberGuy” Knutsson)

FROM TIKTOK TO TROUBLE: HOW YOUR ONLINE DATA CAN BE WEAPONIZED AGAINST YOU

7 ways you can protect yourself after a data breach like this

1) Beware of phishing attempts and use strong antivirus software: After a data breach, scammers often use the stolen data to craft convincing phishing messages. These can come via email, text or phone calls, pretending to be from trusted companies. Be extra cautious about unsolicited messages with links asking for personal or financial details, even if they reference recent orders or transactions. The best way to safeguard yourself from malicious links is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

2) Watch out for snail mail: While many security threats happen online, physical mail can also be a target. With home addresses exposed in data leaks, criminals may send fraudulent letters or fake invoices to trick you into providing further personal information or making payments. If you receive suspicious mail, avoid responding and report it to the company it claims to be from.

3) Invest in identity theft protection: Given the exposure of personal data, such as names, addresses and order details, investing in identity theft protection services can provide an extra layer of security. These services monitor your financial accounts and credit report for any signs of fraudulent activity, alerting you to potential identity theft early on. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

4) Enable two-factor authentication on accounts: Enabling two-factor authentication adds an extra layer of security to your online accounts. Even if hackers get hold of your login credentials, they won’t be able to access your accounts without the second verification step, such as a code sent to your phone or email. This simple step can significantly reduce the risk of unauthorized access to sensitive personal information.

5) Monitor your credit reports regularly: You can request free credit reports from major credit bureaus to check for any suspicious activity or unauthorized accounts opened in your name.

6) Update your passwords: Change passwords for any accounts that may have been affected by the breach and use unique, strong passwords for each account. Consider using a password manager. This can help you generate and store strong, unique passwords for all your accounts.

7) Remove your personal data from public databases: If your personal data was exposed in this breach, it’s crucial to act quickly to reduce your risk of identity theft and scams by removing your personal information from the web. Check out my top picks for data removal services here.

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Kurt’s key takeaway

It’s high time every industry took cybersecurity seriously. If your business operates online, you are just as responsible for protecting customer data as a tech company, possibly even more so, since tech companies typically have stronger safeguards in place. The fact that Hipshipper left a storage bucket containing 14 million records unprotected speaks volumes about how little they prioritize cybersecurity. And it’s not just Hipshipper. Many companies dealing with tech products aren’t even careful enough to password-protect their critical documents. This lack of basic security highlights a worrying trend across industries.

Do you think businesses are doing enough to protect customer data? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Answers to the most-asked CyberGuy questions:

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Copyright 2025 CyberGuy.com. All rights reserved.

Kurt “CyberGuy” Knutsson is an award-winning tech journalist who has a deep love of technology, gear and gadgets that make life better with his contributions for Fox News & FOX Business beginning mornings on “FOX & Friends.” Got a tech question? Get Kurt’s free CyberGuy Newsletter, share your voice, a story idea or comment at CyberGuy.com.

February 21, 2025
Huge healthcare data breach exposes over 1 million Americans’ sensitive information

The healthcare industry has recently been a major target for hackers. You might remember the 2024 Ascension attack, which led to significant disruptions.

The Change Healthcare breach was also on a massive scale. UnitedHealth initially claimed that 100 million Americans were affected, but later raised that number to 190 million.

There have been countless other incidents, and now you can add another to the list. Community Health Center, Inc. (CHC), a Connecticut-based federally qualified health center, has disclosed a data breach following a criminal cyberattack on its systems.

The attack has affected over a million people in the U.S.

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A healthcare professional working on her laptop. (Kurt “CyberGuy” Knutsson)

What You Need to Know

Community Health Center, Inc. (CHC) detected a data breach on Jan. 2 after identifying unusual activity within its computer systems. An investigation confirmed that a skilled hacker had accessed and extracted data but did not delete or lock any information. If CHC’s claims are accurate, this is a positive outcome, as hackers often deploy ransomware, a type of attack in which they lock systems and demand payment before restoring access.

In a regulatory filing with the Maine Attorney General’s Office, CHC said that 1,060,936 people were affected by the data breach. The type of information compromised varies depending on an individual’s relationship with CHC. Patient data that may have been accessed includes names, dates of birth, addresses, phone numbers, email addresses, diagnoses, treatment details, test results, Social Security numbers and health insurance information.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

For individuals who are not regular CHC patients but received COVID-19 services at a CHC clinic, the breached data may include names, dates of birth, phone numbers, email addresses, addresses, gender, race, ethnicity and insurance details if provided. Additional information, such as test dates, results and vaccine details, including type, dose and administration date, may also have been affected. In rare cases, Social Security numbers were also included in the breach.

The organization did not disclose how the hackers gained access to the data or whether proper cybersecurity measures were in place at the time of the breach. While CHC has assured that its systems are no longer at risk, the same cannot be said for its patients, who may now be targets of various cyberattacks.

A healthcare worker looking at information on his phone. (Kurt “CyberGuy” Knutsson)

THE HIDDEN COSTS OF FREE APPS: YOUR PERSONAL INFORMATION

CHC’s response

CHC said the hacker’s access was terminated within hours, and daily operations were not disrupted. To strengthen cybersecurity, CHC claims it has implemented advanced monitoring software and reinforced system protections. The organization said there is no evidence at this time that the compromised data has been misused.

The health center is offering free identity theft protection services for all patients and COVID-19 service recipients whose Social Security numbers were involved in the breach. The organization is also encouraging individuals whose Social Security numbers were not affected to take additional steps to protect their information.

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Illustration of a hacker at work. (Kurt “CyberGuy” Knutsson)

HOW TO REMOVE YOUR PRIVATE DATA FROM THE INTERNET

6 ways to protect yourself from Change Healthcare data breach

1. Remove your personal information from the internet: The breach has exposed sensitive personal data, making it essential to reduce your online footprint. While no service can guarantee complete data removal, a reputable data removal service can significantly limit your exposure. These services systematically monitor and erase your personal information from numerous websites and data brokers. Check out my top picks for data removal services here.

2. Be wary of mailbox communications: With addresses among the compromised data, scammers may exploit this breach to send fraudulent letters. Be aware of mail claiming missed deliveries, account suspensions or security alerts. Always verify the authenticity of such communications before responding or taking action.

3. Be cautious of phishing attempts and use strong antivirus software: Scammers may use your compromised email or phone number to target you with phishing attacks. Be wary of messages asking for personal information or containing suspicious links. To protect yourself, ensure strong antivirus software is installed on all your devices. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

4. Monitor your accounts: Given the scope of this breach, regular monitoring of your bank accounts, credit card statements and other financial accounts is critical. Look for unauthorized transactions or suspicious activity, and report any issues immediately to your bank or credit card provider.

5. Recognize and report a Social Security scam: If your Social Security number is exposed, you could become a target for related scams. Official communication regarding Social Security issues usually comes via mail, not phone calls or emails. Learn more about spotting and reporting scams by visiting the Social Security Administration’s scam information page.

6. Invest in identity theft protection: Data breaches happen every day, and most never make the headlines, but with an identity theft protection service, you’ll be notified if and when you are affected. An identity theft protection service can monitor personal information like your Social Security number (SSN), phone number and email address and alert you if it is being sold on the dark web or being used to open an account. It can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

One of the best parts of using an identity theft protection service is that it might include identity theft insurance of up to $1 million to cover losses and legal fees and a white glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks on how to protect yourself from identity theft.

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Kurt’s key takeaway

The CHC breach may not be as large as the UnitedHealth attack, but with over a million individuals affected, it’s still a serious incident. Cybercriminals can exploit stolen data in various ways, from identity theft to targeted phishing scams. While CHC has taken steps to secure its systems, those impacted should remain vigilant. Be wary of unexpected emails, calls or messages requesting personal information, and consider monitoring financial and medical accounts for any suspicious activity.

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Do you think these companies are doing enough to protect your data, and is the government doing enough to catch those behind cyberattacks? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

Ask Kurt a question or let us know what stories you’d like us to cover.

Follow Kurt on his social channels for the latest tech tips and tricks:

Answers to the most-asked CyberGuy questions:

New from Kurt:

Copyright 2025 CyberGuy.com. All rights reserved.

Kurt “CyberGuy” Knutsson is an award-winning tech journalist who has a deep love of technology, gear and gadgets that make life better with his contributions for Fox News & FOX Business beginning mornings on “FOX & Friends.” Got a tech question? Get Kurt’s free CyberGuy Newsletter, share your voice, a story idea or comment at CyberGuy.com.

February 8, 2025
Apple’s iOS vulnerability exposes iPhones to stealthy hacker attacks
Generally, iPhones are considered more secure than Android devices.

Apple’s closed ecosystem and strict App Store policies limit the risk of malware, and its centralized software updates ensure better security. In contrast, Android’s openness allows users to install apps from various sources, and updates are often rolled out at different times, making it more vulnerable to attacks.

However, iPhones aren’t immune to security flaws. Hackers occasionally find ways to exploit them, as seen in Apple’s latest advisory. The company recently discovered that a vulnerability in iOS had been exploited for over a year. While a fix has now been released, reports suggest that hackers may have already targeted high-value individuals.

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A woman on her iPhone. (Kurt “CyberGuy” Knutsson)

What you need to know

Apple has uncovered hackers exploiting a vulnerability in iOS that appears to have been lingering for more than a year. The vulnerability is a “zero-day” flaw, meaning criminals may have already exploited it, according to the latest security advisory from the company. Zero-day flaws like this are especially dangerous because they are exploited before developers can issue fixes. Apple confirmed this marks its first zero-day patch of 2025. The vulnerability affects iPhones dating back to 2018’s XS model, as well as newer iPads, Macs, and even the Vision Pro headset.

The vulnerability, tracked as CVE-2025-24085, resides in Apple’s Core Media framework, a software layer responsible for processing multimedia files. A “use after free” memory corruption error enabled hackers to manipulate the system into executing unstable code, granting them elevated privileges to bypass security protocols. Apple’s advisory suggests hackers weaponized the flaw through malicious apps disguised as legitimate media players. These apps likely abused the Core Media framework by triggering corrupted files, enabling attackers to infiltrate devices.

The attacks reportedly targeted iOS versions predating 17.2, released in December 2023, meaning the vulnerability may have been active since late 2022. Security experts speculate that hackers focused on high-value individuals — such as activists, executives or journalists — to avoid detection. The prolonged stealth of the campaign underscores the challenges of identifying sophisticated, narrowly tailored exploits.

This underscores the critical need for you to update your devices to iOS 17.2 or later, as these versions include essential fixes to safeguard against this actively exploited vulnerability.

Apple’s iOS 17.2 update included patches for several vulnerabilities. (Kurt “CyberGuy” Knutsson)

HOW TO PROTECT YOUR IPHONE & IPAD FROM MALWARE

Apple’s response to the vulnerability

In response, Apple has released fixes across its ecosystem, including iOS 18.3, macOS Sequoia, watchOS, tvOS and VisionOS. You should update your devices as soon as possible to stay protected. To install the update on your iPhone or iPad:
- Go to Settings.
- Tap General.
- Click Software Update.
- Click Update Now or Update Tonight.
Pro Tip: I recommend you click Update Now and also turn on Automatic Updates to stay covered in the future.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

Steps to update software on an iPhone. (Kurt “CyberGuy” Knutsson)

While Apple has patched this issue, it’s a reminder that staying on top of updates is key. Hackers are always looking for security gaps, so keeping your software up to date is one of the best ways to stay safe.

SCAMMERS FOUND A SNEAKY WAY TO BYPASS YOUR IPHONE’S SAFETY FEATURES

7 ways to keep your iPhone safe

Protecting your iPhone requires proactive security measures. By following these seven essential steps, you can significantly reduce the risk of cyber threats and keep your personal information secure.

1. Keep your iPhone updated: I can’t say this enough. Updating your iPhone regularly is one of the most effective ways to protect it from security threats. Apple frequently releases updates that fix vulnerabilities, including critical zero-day flaws.

2. Download apps only from the App Store: To minimize the risk of installing malware, only download apps from the official App Store. Apple’s strict app review process helps prevent malicious apps from being published, but some threats can still slip through. Always verify app details, check reviews and be cautious about app permissions before installation.

3. Enable lockdown mode for extra protection: For those of you who may be at higher risk, such as journalists or executives, Lockdown Mode provides an additional layer of security. This feature limits certain device functionalities to prevent sophisticated cyberattacks. It can be turned on via Settings > Privacy & Security > Lockdown Mode and is especially useful for those concerned about targeted threats.

4. Enable message filtering: Use your device’s built-in filtering options to sort messages from unknown senders. This feature allows you to automatically sort messages from unknown senders, easily filter unread messages and manage your message inbox more efficiently. Here are steps:
- Open Settings.
- Scroll down and click Apps.
- Tap Messages.
- Turn on Filter Unknown Senders
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5. Stay cautious of phishing attacks and install strong antivirus software: Phishing remains one of the most common tactics used by hackers. Be cautious when receiving unsolicited messages or emails on your iPhone, especially those with suspicious links or attachments. Always verify the sender before opening anything. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

6. Review your security and privacy settings: Regularly reviewing your iPhone’s security settings can help you maintain strong protection. You should also review app permissions in Settings > Privacy & Security to restrict access to sensitive data, such as location or contacts. Enable Face ID or Touch ID for secure access and turn on two-factor authentication (2FA) for Apple ID and other accounts. 2FA adds an extra layer of security to your accounts by requiring a second form of verification, such as a text message or authentication app, in addition to your password. This significantly reduces the risk of unauthorized access, even if your password is compromised.

7. Invest in personal data removal services: By reducing your online footprint, you make it harder for cybercriminals to obtain your contact information, potentially preventing them from sending you deceptive phishing texts and emails in the first place. While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

Kurt’s key takeaway

This iOS vulnerability is a serious reminder of the importance of staying up to date with software updates. If you’re using an iPhone from 2018 or later, make sure you’ve updated to iOS 17.2 or later as soon as possible. Hackers exploited a hidden flaw for over a year, using fake media apps to gain access to devices. While Apple has now patched the issue, the fact that it remained undetected for so long is concerning.

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Do you think companies like Apple are doing enough to protect you from cyber threats? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

Ask Kurt a question or let us know what stories you’d like us to cover.

Follow Kurt on his social channels:

Answers to the most asked CyberGuy questions:

New from Kurt:

Copyright 2025 CyberGuy.com. All rights reserved.

Kurt “CyberGuy” Knutsson is an award-winning tech journalist who has a deep love of technology, gear and gadgets that make life better with his contributions for Fox News & FOX Business beginning mornings on “FOX & Friends.” Got a tech question? Get Kurt’s free CyberGuy Newsletter, share your voice, a story idea or comment at CyberGuy.com.
February 1, 2025
UnitedHealth cyberattack exposes 190 million in largest US healthcare data breach

UnitedHealth’s Change Healthcare unit suffered a data breach in February 2024, the news of which surfaced Feb. 21.

Initially reported to have affected around 100 million individuals, the U.S. health insurance giant has now revealed that the actual number is significantly higher: 190 million. This makes it the largest breach of medical data in U.S. history, affecting nearly half the country’s population.

A breach of this magnitude can have devastating consequences for the American people as malicious actors could exploit the data for a range of attacks if it finds its way to the dark web.

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A doctor looking at patient’s private information (Kurt “CyberGuy” Knutsson)

The updated impact assessment

UnitedHealth confirmed on Friday, Jan. 24, 2025, that the ransomware attack on its Change Healthcare unit affected approximately 190 million people in the United States. The company had previously estimated the number of affected individuals to be around 100 million in its preliminary analysis filed with the Office for Civil Rights, a division of the U.S. Department of Health and Human Services that investigates data breaches.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

UnitedHealth stated that the majority of those impacted have already been notified, either directly or through substitute notice. The final tally of affected individuals will be confirmed and submitted to the Office for Civil Rights at a later date.

The company tells CyberGuy it is “not aware of any misuse of individuals’ information as a result of this incident and has not seen electronic medical record databases appear in the data during the analysis.” However, UnitedHealth did not disclose when it became aware of the additional 90 million victims, how the revised figure was determined or what changes led to the updated number.

Illustration of a hacker at work (Kurt “CyberGuy” Knutsson)

THE HIDDEN COSTS OF FREE APPS: YOUR PERSONAL INFORMATION

What you need to know about the data breach

The cyberattack on Change Healthcare in February caused widespread disruptions across the U.S. healthcare sector, as the company took its systems offline to contain the breach. This shutdown impacted critical services such as claims processing, payments and data sharing, which many healthcare providers rely on.

The stolen data varied by individual but included a broad range of personal and sensitive information, such as names, addresses, dates of birth, phone numbers, email addresses and government ID numbers, including Social Security, driver’s license and passport details.

Plus, hackers may have accessed health-related information, including diagnoses, medications, test results, imaging records, care and treatment plans, and health insurance details. Financial and banking information tied to claims and payment data was also reportedly compromised.

The breach was the result of a ransomware attack carried out by ALPHV/BlackCat, a Russian-speaking ransomware and extortion group. The attack, a form of malware intrusion, locks victims out of their data unless a ransom is paid. ALPHV/BlackCat later took credit for the attack.

During a House hearing in April, Change Healthcare admitted that the breach was made possible due to inadequate security measures, specifically the absence of two-factor authentication to protect its systems.

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Illustration of a hacker at work (Kurt “CyberGuy” Knutsson)

FROM TIKTOK TO TROUBLE: HOW YOUR ONLINE DATA CAN BE WEAPONIZED AGAINST YOU

6 ways to protect yourself from Change Healthcare data breach

1. Remove your personal information from the internet: The breach has exposed sensitive personal data, making it essential to reduce your online footprint. While no service can guarantee complete data removal, a reputable data removal service can significantly limit your exposure. These services systematically monitor and erase your personal information from numerous websites and data brokers. Check out my top picks for data removal services here.

2. Be wary of mailbox communications: With addresses among the compromised data, scammers may exploit this breach to send fraudulent letters. Be aware of mail claiming missed deliveries, account suspensions or security alerts. Always verify the authenticity of such communications before responding or taking action.

3. Be cautious of phishing attempts and use strong antivirus software: Scammers may use your compromised email or phone number to target you with phishing attacks. Be wary of messages asking for personal information or containing suspicious links. To protect yourself, ensure strong antivirus software is installed on all your devices. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

4. Monitor your accounts: Given the scope of this breach, regular monitoring of your bank accounts, credit card statements and other financial accounts is critical. Look for unauthorized transactions or suspicious activity and immediately report any issues to your bank or credit card provider.

5. Recognize and report a Social Security scam: If your Social Security number is exposed, you could become a target for related scams. Official communication regarding Social Security issues usually comes via mail, not phone calls or emails. Learn more about spotting and reporting scams by visiting the Social Security Administration’s scam information page.

6. Invest in identity theft protection: Data breaches happen every day, and most never make the headlines, but with an identity theft protection service, you’ll be notified if and when you are affected. Identity theft companies can monitor personal information like your Social Security number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

MASSIVE SECURITY FLAW PUTS MOST POPULAR BROWSERS AT RISK ON MAC

Kurt’s key takeaway

It’s surprising that a company of UnitedHealth’s scale failed to implement even basic cybersecurity measures when handling customer data. A breach affecting 190 million people – nearly half of the U.S. population – is staggering, leaving almost anyone at risk of becoming a target for hackers. While the company is still assessing the full extent of the breach, you can take precautions now by being cautious with any unknown links or unsolicited calls. Bad actors may use a variety of tactics to cause harm.

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Do you think these companies are doing enough to protect your data, and is the government doing enough to catch those behind cyberattacks? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

Follow Kurt on his social channels:

Answers to the most asked CyberGuy questions:

New from Kurt:

Copyright 2025 CyberGuy.com. All rights reserved.

Kurt “CyberGuy” Knutsson is an award-winning tech journalist who has a deep love of technology, gear and gadgets that make life better with his contributions for Fox News & FOX Business beginning mornings on “FOX & Friends.” Got a tech question? Get Kurt’s free CyberGuy Newsletter, share your voice, a story idea or comment at CyberGuy.com.

January 29, 2025